Global Certificate Course in Social Media Crisis Management Planning
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- Identifying and Assessing Social Media Risks
- Developing a Social Media Crisis Communication Plan (Social Media Crisis Management Planning)
- Crisis Communication Teams & Roles: Structure and Responsibilities
- Monitoring Social Media for Emerging Crises & Early Warning Systems
- Engaging with Stakeholders During a Social Media Crisis
- Social Media Listening and Sentiment Analysis
- Legal and Ethical Considerations in Social Media Crisis Management
- Post-Crisis Review and Improvement of Social Media Crisis Response
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Career Roles in Social Media Crisis Management (UK) Description Social Media Crisis Manager Develops and implements strategies for handling online reputational threats; expert in crisis communication and social media monitoring .
Digital PR & Communications Specialist Manages online reputation and proactively addresses potential crises; skilled in social listening and media relations .
Community Manager Engages with online communities to prevent and mitigate crises; proficient in social media engagement and customer service .
Social Media Analyst Tracks social media trends and identifies potential crisis situations; skilled in data analysis and social media analytics .
EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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