Certified Professional in Sales Customer Service

-- viewing now

Certified Professional in Sales Customer Service (CPS-CS) certification elevates your sales and customer service skills. This program benefits sales representatives, customer service agents, and team leaders seeking professional development.

World-Class Certification
Trusted by Professionals Worldwide
Instant Enrollment Β· Start Today
4.0
Based on 5,847 reviews

2,491+

Students enrolled

£140

£202

Save 44% — Limited-Time Professional Rate

Start Now

Instant access Β· No hidden fees

7-Day Money-Back Guarantee

Enroll with confidence

Secure Checkout

256-bit encrypted payment

Lifetime Access

Learn at your own pace

About this course

Master effective communication, conflict resolution, and sales techniques. Gain industry-recognized credentials proving your expertise. The Certified Professional in Sales Customer Service certification boosts your career prospects and increases earning potential. Learn advanced strategies for building strong customer relationships and driving sales growth. This certification is your pathway to success. Explore the Certified Professional in Sales Customer Service program today! Click here to learn more.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

  • Sales Customer Service Fundamentals
  • Building Rapport and Trust with Customers
  • Effective Communication Techniques in Sales and Customer Service
  • Handling Customer Complaints and Difficult Situations
  • Achieving Sales Targets and Customer Satisfaction
  • CRM Software and Sales Technology
  • Sales Process Management and Optimization
  • Understanding Customer Needs and Motivations

Career Path

Certified Professional in Sales & Customer Service Roles (UK) Description Sales Account Manager Manages key accounts, exceeding targets through strategic relationship building and sales expertise.

Focuses on client retention and new business development.

Customer Success Manager Ensures customer satisfaction and retention by proactively addressing needs and providing ongoing support.

A key role for customer relationship management (CRM).

Business Development Representative (BDR) Generates leads and qualifies prospects through outbound sales activities, playing a crucial role in sales pipeline development.

Sales Support Specialist Provides administrative and technical support to sales teams, ensuring efficient sales operations and customer service.

Strong organizational skills are key.

Client Relationship Manager (CRM) Builds and maintains strong client relationships, focusing on long-term account management and retention.

Excellent communication is paramount.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing β€’ No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFIED PROFESSIONAL IN SALES CUSTOMER SERVICE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
New Enrollment
4.8

Wait! Don't miss out

Save 44% on all courses β€” our biggest discount this year.

Browse Courses Now