ViewMoreOptionsForThisCourse

Masterclass Certificate in Online Customer Experience Analytics

-- ViewingNow
World-Class Certification
Trusted by Professionals Worldwide
Instant Enrollment ยท Start Today
4.0
Based on 3,544 reviews

3,095+

Students enrolled

£140

£202

Save 44% — Limited-Time Professional Rate

Start Now

InstantAccess ยท NoHiddenFees

MoneyBackGuarantee

RiskFreeEnrollment

SecureCheckout

EncryptedPayment

LifetimeAccess

LearnAtYourPace

์ด ๊ณผ์ •์— ๋Œ€ํ•ด

100% ์˜จ๋ผ์ธ

์–ด๋””์„œ๋“  ํ•™์Šต

๊ณต์œ  ๊ฐ€๋Šฅํ•œ ์ธ์ฆ์„œ

LinkedIn ํ”„๋กœํ•„์— ์ถ”๊ฐ€

์™„๋ฃŒ๊นŒ์ง€ 2๊ฐœ์›”

์ฃผ 2-3์‹œ๊ฐ„

์–ธ์ œ๋“  ์‹œ์ž‘

๋Œ€๊ธฐ ๊ธฐ๊ฐ„ ์—†์Œ

๊ณผ์ • ์„ธ๋ถ€์‚ฌํ•ญ

  • Foundations of Online Customer Experience Analytics
  • Web Analytics Tools and Techniques (Google Analytics, etc.)
  • Customer Journey Mapping and Analysis
  • Measuring and Improving Online Customer Satisfaction (CSAT, CES)
  • Advanced Segmentation and Cohort Analysis
  • Predictive Analytics for Customer Behavior
  • A/B Testing and Experimentation for Optimization
  • Data Visualization and Reporting for CX Insights
  • Implementing an Online Customer Experience Strategy

๊ฒฝ๋ ฅ ๊ฒฝ๋กœ

Job Role Description Customer Experience Analyst Analyze customer data to identify areas for improvement in online customer journeys.

Leverages online analytics tools for data-driven decision making.

High demand in UK e-commerce.

Digital Analytics Manager Leads the strategy and implementation of web analytics across multiple platforms.

Manages teams and resources to track key metrics for online customer experience improvement.

Requires advanced analytics and leadership skills.

UX Researcher (Online Focus) Conducts user research to understand customer behavior and preferences in the digital space.

Uses qualitative and quantitative data to inform online UX design decisions.

Growing demand in UK tech companies.

Data Scientist (Customer Analytics) Develops and implements advanced analytical models to predict customer behavior and optimize online strategies.

Strong programming and statistical modeling skills are crucial.

High earning potential in the UK market.

์ž…ํ•™ ์š”๊ฑด

  • ์ฃผ์ œ์— ๋Œ€ํ•œ ๊ธฐ๋ณธ ์ดํ•ด
  • ์˜์–ด ์–ธ์–ด ๋Šฅ์ˆ™๋„
  • ์ปดํ“จํ„ฐ ๋ฐ ์ธํ„ฐ๋„ท ์ ‘๊ทผ
  • ๊ธฐ๋ณธ ์ปดํ“จํ„ฐ ๊ธฐ์ˆ 
  • ๊ณผ์ • ์™„๋ฃŒ์— ๋Œ€ํ•œ ํ—Œ์‹ 

์‚ฌ์ „ ๊ณต์‹ ์ž๊ฒฉ์ด ํ•„์š”ํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ์ ‘๊ทผ์„ฑ์„ ์œ„ํ•ด ์„ค๊ณ„๋œ ๊ณผ์ •.

๊ณผ์ • ์ƒํƒœ

์ด ๊ณผ์ •์€ ๊ฒฝ๋ ฅ ๊ฐœ๋ฐœ์„ ์œ„ํ•œ ์‹ค์šฉ์ ์ธ ์ง€์‹๊ณผ ๊ธฐ์ˆ ์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๊ฒƒ์€:

  • ์ธ์ •๋ฐ›์€ ๊ธฐ๊ด€์— ์˜ํ•ด ์ธ์ฆ๋˜์ง€ ์•Š์Œ
  • ๊ถŒํ•œ์ด ์žˆ๋Š” ๊ธฐ๊ด€์— ์˜ํ•ด ๊ทœ์ œ๋˜์ง€ ์•Š์Œ
  • ๊ณต์‹ ์ž๊ฒฉ์— ๋ณด์™„์ 

๊ณผ์ •์„ ์„ฑ๊ณต์ ์œผ๋กœ ์™„๋ฃŒํ•˜๋ฉด ์ˆ˜๋ฃŒ ์ธ์ฆ์„œ๋ฅผ ๋ฐ›๊ฒŒ ๋ฉ๋‹ˆ๋‹ค.

์™œ ์‚ฌ๋žŒ๋“ค์ด ๊ฒฝ๋ ฅ์„ ์œ„ํ•ด ์šฐ๋ฆฌ๋ฅผ ์„ ํƒํ•˜๋Š”๊ฐ€

๋ฆฌ๋ทฐ ๋กœ๋”ฉ ์ค‘...

์ž์ฃผ ๋ฌป๋Š” ์งˆ๋ฌธ

์ด ๊ณผ์ •์„ ๋‹ค๋ฅธ ๊ณผ์ •๊ณผ ๊ตฌ๋ณ„ํ•˜๋Š” ๊ฒƒ์€ ๋ฌด์—‡์ธ๊ฐ€์š”?

▼

๊ณผ์ •์„ ์™„๋ฃŒํ•˜๋Š” ๋ฐ ์–ผ๋งˆ๋‚˜ ๊ฑธ๋ฆฌ๋‚˜์š”?

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

์–ธ์ œ ์ฝ”์Šค๋ฅผ ์‹œ์ž‘ํ•  ์ˆ˜ ์žˆ๋‚˜์š”?

▼

์ฝ”์Šค ํ˜•์‹๊ณผ ํ•™์Šต ์ ‘๊ทผ ๋ฐฉ์‹์€ ๋ฌด์—‡์ธ๊ฐ€์š”?

▼

์ฝ”์Šค ์ˆ˜๊ฐ•๋ฃŒ

๊ฐ€์žฅ ์ธ๊ธฐ
๋น ๋ฅธ ๊ฒฝ๋กœ: £140
1๊ฐœ์›” ๋‚ด ์™„๋ฃŒ
๊ฐ€์† ํ•™์Šต ๊ฒฝ๋กœ
  • ์ฃผ 3-4์‹œ๊ฐ„
  • ์กฐ๊ธฐ ์ธ์ฆ์„œ ๋ฐฐ์†ก
  • ๊ฐœ๋ฐฉํ˜• ๋“ฑ๋ก - ์–ธ์ œ๋“ ์ง€ ์‹œ์ž‘
Start Now
ํ‘œ์ค€ ๋ชจ๋“œ: £90
2๊ฐœ์›” ๋‚ด ์™„๋ฃŒ
์œ ์—ฐํ•œ ํ•™์Šต ์†๋„
  • ์ฃผ 2-3์‹œ๊ฐ„
  • ์ •๊ธฐ ์ธ์ฆ์„œ ๋ฐฐ์†ก
  • ๊ฐœ๋ฐฉํ˜• ๋“ฑ๋ก - ์–ธ์ œ๋“ ์ง€ ์‹œ์ž‘
Start Now
๋‘ ๊ณ„ํš ๋ชจ๋‘์— ํฌํ•จ๋œ ๋‚ด์šฉ:
  • ์ „์ฒด ์ฝ”์Šค ์ ‘๊ทผ
  • ๋””์ง€ํ„ธ ์ธ์ฆ์„œ
  • ์ฝ”์Šค ์ž๋ฃŒ
์˜ฌ์ธํด๋ฃจ์‹œ๋ธŒ ๊ฐ€๊ฒฉ โ€ข ์ˆจ๊ฒจ์ง„ ์ˆ˜์ˆ˜๋ฃŒ๋‚˜ ์ถ”๊ฐ€ ๋น„์šฉ ์—†์Œ

๊ณผ์ • ์ •๋ณด ๋ฐ›๊ธฐ

์ƒ์„ธํ•œ ์ฝ”์Šค ์ •๋ณด๋ฅผ ๋ณด๋‚ด๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค

ํšŒ์‚ฌ๋กœ ์ง€๋ถˆ

์ด ๊ณผ์ •์˜ ๋น„์šฉ์„ ์ง€๋ถˆํ•˜๊ธฐ ์œ„ํ•ด ํšŒ์‚ฌ๋ฅผ ์œ„ํ•œ ์ฒญ๊ตฌ์„œ๋ฅผ ์š”์ฒญํ•˜์„ธ์š”.

์ฒญ๊ตฌ์„œ๋กœ ๊ฒฐ์ œ

๊ฒฝ๋ ฅ ์ธ์ฆ์„œ ํš๋“

์ƒ˜ํ”Œ ์ธ์ฆ์„œ ๋ฐฐ๊ฒฝ
MASTERCLASS CERTIFICATE IN ONLINE CUSTOMER EXPERIENCE ANALYTICS
์—๊ฒŒ ์ˆ˜์—ฌ๋จ
ํ•™์Šต์ž ์ด๋ฆ„
์—์„œ ํ”„๋กœ๊ทธ๋žจ์„ ์™„๋ฃŒํ•œ ์‚ฌ๋žŒ
London School of International Business (LSIB)
์ˆ˜์—ฌ์ผ
05 May 2025
๋ธ”๋ก์ฒด์ธ ID: s-1-a-2-m-3-p-4-l-5-e
์ด ์ž๊ฒฉ์ฆ์„ LinkedIn ํ”„๋กœํ•„, ์ด๋ ฅ์„œ ๋˜๋Š” CV์— ์ถ”๊ฐ€ํ•˜์„ธ์š”. ์†Œ์…œ ๋ฏธ๋””์–ด์™€ ์„ฑ๊ณผ ํ‰๊ฐ€์—์„œ ๊ณต์œ ํ•˜์„ธ์š”.
์ƒˆ ๋“ฑ๋ก
4.8

๊ณผ์ • ๋ณด๊ธฐ โ†’

Wait! Don't miss out

Save 44% on all courses โ€” our biggest discount this year.

Browse Courses Now