Certified Specialist Programme in Crisis Communication for Crisis Training
-- viewing nowThe Certified Specialist Programme in Crisis Communication is a comprehensive certificate course designed to prepare learners for managing communication during critical situations. This program emphasizes the importance of effective communication in mitigating the impact of crises on organizations and their stakeholders.
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Course details
• Risk Assessment and Mitigation (including proactive communication)
• Media Relations and Interview Training during a Crisis
• Crisis Communication for Social Media and Digital Platforms
• Internal Communication during a Crisis
• Crisis Communication Measurement and Evaluation
• Legal and Ethical Considerations in Crisis Communication
• Developing a Crisis Communication Team and Workflow
• Managing Stakeholder Expectations during a Crisis
Career path
| Crisis Communication Specialist Roles (UK) | Description |
|---|---|
| Crisis Communication Manager | Leads crisis response teams, develops communication strategies, and manages stakeholder relationships during crises. High demand for strategic thinking and leadership skills. |
| Public Relations Specialist (Crisis) | Manages media relations, develops press releases, and ensures consistent messaging during a crisis. Strong media relations and writing skills are essential. |
| Social Media Crisis Manager | Monitors social media, responds to negative commentary, and manages online reputation during a crisis. Expertise in social media listening and crisis response tools is vital. |
| Internal Communications Specialist (Crisis) | Communicates with employees and stakeholders internally during a crisis, ensuring transparency and calm. Strong internal communication skills and empathy are key. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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